Deliveries are generally made from a minimum order value of 19 euros including VAT after deduction of all discounts. Deliveries are only possible within Germany. Standard delivery is possible to Germany via all order types; the delivery time to Germany is 2-4 working days. Some items are not in stock in Düsseldorf and will be produced on order and then shipped to you, for these products different delivery times are possible, you can find them on the respective product page.
SHIPPING AND SERVICE COSTS
The delivery takes place exclusively with DHL. Shipping within Germany costs a flat rate of 3.90 € and takes 2-4 working days. From 40 € the shipping within Germany is free of charge. In a short time the return shipment will also be free of charge for you.
Shipping to EU countries (European Union) like Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden costs a flat rate of 14.90 € and takes about 3-7 business days. From an order value of 120,00 € the dispatch is also free of charge for these countries.
Shipping to the rest of the world including Great Britain, Norway, Switzerland and Liechtenstein costs a flat rate of 19,90 €.
Please note: In the case of cross-border delivery, further taxes (e.g. in the case of an intra-community purchase) and/or duties (e.g. customs duties) may be incurred in individual cases, which are to be borne by the customer.
At YODOGGY you have the possibility to pay by invoice, direct debit (SEPA-Basislastschriftverfahren), credit card or PayPal. We reserve the right to accept only certain payment methods in individual cases. The invoice for your order will be sent to you by e-mail, regardless of the payment method you choose.
PAYMENT BY CREDIT CARD
Payments by credit card will be debited within one week after the goods have been shipped. You can choose between VISA and MasterCard.
PAYMENT BY BANKEINZUG (SEPA-Basislastschriftverfahren)
When paying by direct debit, you will be informed of the exact date of the debit at least 5 days in advance on the invoice form. The account will be debited within 14 days after the invoice date. We reserve the right to charge possible fees of the credit institution. This applies in particular to unauthorized return debits. You will be charged a processing fee of 3.00 € per return debit note.
PAYMENT VIA PAYPAL
Payment via PayPal is convenient and secure. Now you can also use PayPal at YODOGGY and pay easily with two clicks. Like every PayPal customer, you also benefit from the PayPal buyer protection at YODOGGY.
All information about returns can be found here.